Privacy policy

Last updated: June 26, 2026

This Privacy Policy describes how Lunoir collects, uses, and protects your personal information when you visit or make a purchase from www.shoplunoir.com.

Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

- Name
- Email address
- Shipping and billing address
- Phone number
- Payment and order information
- Device and browsing information
- Customer support messages

How We Use Your Information

We use your information to:

- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our store and customer experience
- Prevent fraud and protect our business
- Send marketing communications, if you choose to receive them

Payment Information

Payments are processed securely through Shopify and authorized payment providers. Lunoir does not directly store your full payment card details.

Sharing Information

We may share necessary information with trusted service providers that help us operate our store, including payment processors, shipping partners, fulfillment partners, analytics providers, and marketing tools.

We do not sell your personal information.

Cookies

Our store may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze store performance, and support advertising or marketing features.

Marketing Communications

If you subscribe to our email list, we may send you updates about new collections, offers, and brand news. You can unsubscribe at any time by using the unsubscribe link in our emails.

Your Rights

Depending on your location, you may have rights to access, update, delete, or restrict the use of your personal information. To make a privacy request, contact us at support@shoplunoir.com.

Data Security

We take reasonable steps to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

Contact

If you have questions about this Privacy Policy, contact us at:

Email: support@shoplunoir.com

Website: www.shoplunoir.com